{"id":2335,"date":"2026-01-31T22:15:37","date_gmt":"2026-01-31T22:15:37","guid":{"rendered":"https:\/\/focusandmove.com\/after-sales-support\/"},"modified":"2026-09-13T07:34:03","modified_gmt":"2026-09-13T07:34:03","slug":"after-sales-support","status":"publish","type":"page","link":"https:\/\/focusandmove.com\/en\/after-sales-support\/","title":{"rendered":"After-Sales Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-center-left\" style=\"min-height:460px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-block-cover__image-background wp-image-743 size-large\" alt=\"\" src=\"https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-1024x683.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-1024x683.jpg 1024w, https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-scaled-600x400.jpg 600w, https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-300x200.jpg 300w, https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-768x512.jpg 768w, https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-1536x1025.jpg 1536w, https:\/\/focusandmove.com\/wp-content\/uploads\/2026\/02\/DECATHLON-KIT-X-6-BTOB-PISTOLETS-87659908756655-025-Expires-on-09-09-2026-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\" style=\"background-color:#0f141b\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-08efe893 wp-block-group-is-layout-constrained\">\n<p class=\"has-white-color has-text-color wp-block-paragraph\" style=\"font-size:12px;letter-spacing:2px;text-transform:uppercase\">Support \u00b7 After-Sales \u00b7 Assistance<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-white-color has-text-color\" style=\"font-size:52px;line-height:1.05\">Get help, fast.<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color wp-block-paragraph\" style=\"font-size:18px;line-height:1.7\">Check the answers below (returns, parts, setup, warranty). If you don&#8217;t find what you need: submit a request, we&#8217;ll respond within 24 business hours. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-967da59c wp-block-buttons-is-layout-flex\" style=\"margin-top:18px\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\" href=\"#centre-aide\" style=\"border-radius:999px;padding-top:12px;padding-right:18px;padding-bottom:12px;padding-left:18px\">View help center<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-white-color has-text-color has-border-color has-white-border-color wp-element-button\" href=\"#formulaire\" style=\"border-width:2px;border-radius:999px;padding-top:12px;padding-right:18px;padding-bottom:12px;padding-left:18px\">Submit a request<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div id=\"centre-aide\" class=\"wp-block-group has-background\" style=\"background-color:#F5F6F8;padding-top:70px;padding-right:24px;padding-bottom:24px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-e52192d7 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:10px;font-size:38px;line-height:1.15\">Help Center<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"margin-bottom:22px;font-size:16px;line-height:1.7\">Type a keyword (e.g., <em>return<\/em>, <em>battery<\/em>, <em>reference<\/em>, <em>warranty<\/em>, <em>delivery<\/em>) then press &#8220;Search.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:18px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-5aa5f45c wp-block-group-is-layout-constrained\">\n<div style=\"display:flex;gap:10px;align-items:center;flex-wrap:wrap\">\n      <input id=\"fmHelpSearch\" type=\"text\" placeholder=\"How can we help you?\" style=\"flex:1;min-width:240px;padding:12px 14px;border:1px solid #E6E6E6;border-radius:12px;\"\/>\n      <button id=\"fmHelpBtn\" type=\"button\" style=\"padding:12px 16px;border-radius:12px;border:1px solid #111;background:#111;color:#fff;cursor:pointer;\">Search<\/button>\n      <button id=\"fmHelpClear\" type=\"button\" style=\"padding:12px 14px;border-radius:12px;border:1px solid #E6E6E6;background:#fff;cursor:pointer;\">Clear<\/button>\n    <\/div>\n    <p id=\"fmHelpHint\" style=\"margin:10px 0 0 0;font-size:14px;color:#555\">Tip: the &#8220;Search&#8221; button highlights results on this page.<\/p>\n\n    <script>\n      (function(){\n        const input = document.getElementById('fmHelpSearch');\n        const btn = document.getElementById('fmHelpBtn');\n        const clear = document.getElementById('fmHelpClear');\n        const zone = document.getElementById('fmFaqZone');\n\n        function clearMarks(){\n          const marks = zone.querySelectorAll('mark.fm-mark');\n          marks.forEach(m => {\n            const text = document.createTextNode(m.textContent);\n            m.parentNode.replaceChild(text, m);\n          });\n        }\n\n        function markQuery(q){\n          clearMarks();\n          if(!q) return 0;\n          const walker = document.createTreeWalker(zone, NodeFilter.SHOW_TEXT, null, false);\n          const texts = [];\n          while(walker.nextNode()) texts.push(walker.currentNode);\n\n          let count = 0;\n          texts.forEach(node => {\n            const val = node.nodeValue;\n            const idx = val.toLowerCase().indexOf(q.toLowerCase());\n            if(idx >= 0){\n              const before = document.createTextNode(val.slice(0, idx));\n              const mid = document.createElement('mark');\n              mid.className = 'fm-mark';\n              mid.style.background = '#fff3bf';\n              mid.style.padding = '0 2px';\n              mid.textContent = val.slice(idx, idx + q.length);\n              const after = document.createTextNode(val.slice(idx + q.length));\n\n              const parent = node.parentNode;\n              parent.insertBefore(before, node);\n              parent.insertBefore(mid, node);\n              parent.insertBefore(after, node);\n              parent.removeChild(node);\n              count++;\n            }\n          });\n\n          const first = zone.querySelector('mark.fm-mark');\n          if(first) first.scrollIntoView({behavior:'smooth', block:'center'});\n          return count;\n        }\n\n        btn.addEventListener('click', function(){\n          const q = (input.value || '').trim();\n          const c = markQuery(q);\n          const hint = document.getElementById('fmHelpHint');\n          hint.textContent = q ? (c ? (c + \" r\u00e9sultat(s) trouv\u00e9(s).\") : \"Aucun r\u00e9sultat trouv\u00e9. Ouvrez un ticket via le formulaire en bas de page.\") : \"Astuce : le bouton \u201cRechercher\u201d surligne les r\u00e9sultats dans cette page.\";\n        });\n\n        clear.addEventListener('click', function(){\n          input.value = '';\n          clearMarks();\n          document.getElementById('fmHelpHint').textContent = \"Astuce : le bouton \u201cRechercher\u201d surligne les r\u00e9sultats dans cette page.\";\n        });\n\n        input.addEventListener('keydown', function(e){\n          if(e.key === 'Enter'){ e.preventDefault(); btn.click(); }\n        });\n      })();\n    <\/script>\n<\/div><\/div>\n<\/div><\/div>\n<p><!-- FAQ \u2013 CATEGORIES (style Nike, mais sans 50 liens) --><\/p>\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#F5F6F8;padding-top:26px;padding-right:24px;padding-bottom:70px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-581fae05 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8005491f wp-block-columns-is-layout-flex\" id=\"fmFaqZone\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:18px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-40a08a60 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" style=\"margin-bottom:10px\">Returns &amp; Exchanges<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I open a return ticket?<\/summary>\n<p class=\"wp-block-paragraph\">Go to &#8220;Submit an After-Sales Request&#8221; at the bottom of the page. Select &#8220;Return \/ exchange,&#8221; add the product reference, purchase\/rental date, and 1\u20132 photos if necessary. We&#8217;ll confirm the procedure and return address.  <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>The equipment arrived damaged: what should I do?<\/summary>\n<p class=\"wp-block-paragraph\">Open a ticket within 48 hours with photos of the package + equipment. Include the carrier, delivery date, and damage details. This speeds up processing.  <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What&#8217;s the status of my refund \/ credit?<\/summary>\n<p class=\"wp-block-paragraph\">After the return is validated, processing depends on the condition of the equipment received. If you already have a ticket number, include it in your message for a faster response. <\/p>\n<\/details>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:18px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-40a08a60 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" style=\"margin-bottom:10px\">Troubleshooting &amp; Use<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>The equipment won&#8217;t turn on \/ won&#8217;t charge<\/summary>\n<p class=\"wp-block-paragraph\">Check the batteries, cable, and power supply. Try another outlet. If the problem persists: Contact us.  <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Operating issue:<\/summary>\n<p class=\"wp-block-paragraph\">Specify the model, number of units affected, and exactly what you&#8217;re observing. Add a short video if possible. We&#8217;ll guide you step by step.  <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Need onboarding \/ quick training<\/summary>\n<p class=\"wp-block-paragraph\">We can schedule support (video call, installation checklist, training). Mention your level (beginner \/ advanced) and your preferred time slot. <\/p>\n<\/details>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:18px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-40a08a60 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" style=\"margin-bottom:10px\">Parts, Warranty &amp; Lead Times<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you offer replacement parts?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, they are available for 10 years. Specify the part needed, product reference, and a photo. We&#8217;ll confirm the lead time, price, and next steps.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Warranty: how does it work?<\/summary>\n<p class=\"wp-block-paragraph\">Coverage depends on the context (purchase \/ rental), the nature of the issue, and the equipment&#8217;s condition. Open a ticket with the factual details: reference, date, usage, photos. The two-year legal warranty applies.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Response and processing times<\/summary>\n<p class=\"wp-block-paragraph\">We respond within 24 business hours. Tickets with reference + dates + media (photo\/video) are processed as a priority. In case of an event emergency, specify &#8220;URGENT&#8221; and the event date.<\/p>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<p><!-- PROCESS (simple, sans liens partout) --><\/p>\n\n<div class=\"wp-block-group\" style=\"padding-top:0px;padding-right:24px;padding-bottom:60px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-b5621d94 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"margin-bottom:12px;font-size:34px\">How It Works<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-e9996f88 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:16px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-40a08a60 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">01 \u00b7 You describe<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Reference, context (purchase\/rental), symptom, and ideally a photo\/video.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:16px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-40a08a60 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">02 \u00b7 We diagnose<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Response within 24 business hours: advice, request for information, or return procedure if necessary.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:16px;background-color:#FFFFFF;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-40a08a60 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">03 \u00b7 We resolve<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Remote assistance, part, exchange\/return, or support depending on the need.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:12px;font-size:14px\"><strong>Important:<\/strong> if you have an upcoming event, specify the date in the form (prioritization possible).<\/p>\n<\/div><\/div>\n\n<div id=\"formulaire\" class=\"wp-block-group\" style=\"padding-top:0px;padding-right:24px;padding-bottom:90px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-791b10ed wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#E6E6E6;border-style:solid;border-width:1px;border-radius:22px;background-color:#FFFFFF;padding-top:26px;padding-right:26px;padding-bottom:26px;padding-left:26px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-d6457888 wp-block-group-is-layout-constrained\">\n<p class=\"has-secondary-color has-text-color wp-block-paragraph\" style=\"font-size:12px;letter-spacing:2px;text-transform:uppercase\">Form<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-bottom:10px;font-size:34px;line-height:1.15\">Submit an After-Sales Request<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:18px;font-size:16px;line-height:1.8\">If you didn&#8217;t find the answer in the help center, fill out this form. We&#8217;ll get back to you within 24 business hours.<\/p>\n\n\n<div class='fluentform ff-default fluentform_wrapper_4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">SAV - professionnel<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='2335' \/><input type=\"hidden\" id=\"_fluentform_4_fluentformnonce\" name=\"_fluentform_4_fluentformnonce\" value=\"6c47336fde\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/2335\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_4_names_first_name_' id='label_ff_4_names_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_4_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Enter your first name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_4_names_last_name_' id='label_ff_4_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_4_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Enter your last name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_4_input_text_3' id='label_ff_4_input_text_3' aria-label=\"Company Name\">Company Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_3\" class=\"ff-el-form-control\" data-name=\"input_text_3\" id=\"ff_4_input_text_3\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_email' id='label_ff_4_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_4_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text' id='label_ff_4_input_text' aria-label=\"Phone No.\">Phone No.<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" data-name=\"input_text\" id=\"ff_4_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"You are\">You are<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_7f99e41628e5e5e22b67dac19445a431'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Client (achat)\"  id='checkbox_7f99e41628e5e5e22b67dac19445a431' aria-label='Customer (purchase)' aria-invalid='false' aria-required=true> <span>Customer (purchase)<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_b5e0a122517ce31afda5df4942101fc9'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Client (location)\"  id='checkbox_b5e0a122517ce31afda5df4942101fc9' aria-label='Customer (rental)' aria-invalid='false' aria-required=true> <span>Customer (rental)<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_37d88e26a1d6222ee6ad5b39db9fb415'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Prospect\"  id='checkbox_37d88e26a1d6222ee6ad5b39db9fb415' aria-label='Prospect' aria-invalid='false' aria-required=true> <span>Prospect<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_19e5f1918744aca0a9af09d74ac6a708'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Autre\"  id='checkbox_19e5f1918744aca0a9af09d74ac6a708' aria-label='Other' aria-invalid='false' aria-required=true> <span>Other<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text_1' id='label_ff_4_input_text_1' aria-label=\"Order \/ quote number\">Order \/ quote number<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" data-name=\"input_text_1\" id=\"ff_4_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text_2' id='label_ff_4_input_text_2' aria-label=\"Purchase \/ 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class='ff-el-form-check-label' for='checkbox_1_c27b722e9a991edfa9c627fa41feee64'><input  type=\"checkbox\" name=\"checkbox_1[]\" data-name=\"checkbox_1\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Cible \u00e9lectronique\"  id='checkbox_1_c27b722e9a991edfa9c627fa41feee64' aria-label='Electronic target' aria-invalid='false' aria-required=true> <span>Electronic target<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_1_ebfe52afa861c163c65c44e63b4b9de1'><input  type=\"checkbox\" name=\"checkbox_1[]\" data-name=\"checkbox_1\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Kit complet\"  id='checkbox_1_ebfe52afa861c163c65c44e63b4b9de1' aria-label='Complete kit' aria-invalid='false' aria-required=true> <span>Complete kit<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_1_ae5fa98d0ddc96542165936e5f490b95'><input  type=\"checkbox\" name=\"checkbox_1[]\" data-name=\"checkbox_1\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Accessoires\"  id='checkbox_1_ae5fa98d0ddc96542165936e5f490b95' aria-label='Accessories' aria-invalid='false' aria-required=true> <span>Accessories<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_1_4539ce8489ca8973f1eddeef6e19af21'><input  type=\"checkbox\" name=\"checkbox_1[]\" data-name=\"checkbox_1\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Autre\"  id='checkbox_1_4539ce8489ca8973f1eddeef6e19af21' aria-label='Other' aria-invalid='false' aria-required=true> <span>Other<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Nature of your request\">Nature of your request<\/label><\/div><div 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ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_2_3b7fdc7a00e04e6b9ee9c3b133b20d3e'><input  type=\"checkbox\" name=\"checkbox_2[]\" data-name=\"checkbox_2\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Question d\u2019utilisation\"  id='checkbox_2_3b7fdc7a00e04e6b9ee9c3b133b20d3e' aria-label='Usage question' aria-invalid='false' aria-required=true> <span>Usage question<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_2_463ff4623266a590fe8813e118dddee5'><input  type=\"checkbox\" name=\"checkbox_2[]\" data-name=\"checkbox_2\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Demande de pi\u00e8ce \/ r\u00e9paration\"  id='checkbox_2_463ff4623266a590fe8813e118dddee5' aria-label='Parts \/ repair request' aria-invalid='false' aria-required=true> <span>Parts \/ repair request<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label 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with a clear solution.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-829a3470 wp-block-buttons-is-layout-flex\" style=\"margin-top:18px\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/focusandmove.com\/en\/contact\/\" style=\"border-radius:14px;padding-top:12px;padding-right:20px;padding-bottom:12px;padding-left:20px\">Contact us<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Help Center Type a keyword (e.g., return, battery, reference, warranty, delivery) then press &#8220;Search.&#8221; Search Clear Tip: the &#8220;Search&#8221; button highlights results on this page. Returns &amp; Exchanges Troubleshooting &amp; Use Parts, Warranty &amp; Lead Times How It Works 01 \u00b7 You describe Reference, context (purchase\/rental), symptom, and ideally a photo\/video. 02 \u00b7 We diagnose&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-2335","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/pages\/2335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/comments?post=2335"}],"version-history":[{"count":2,"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/pages\/2335\/revisions"}],"predecessor-version":[{"id":2338,"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/pages\/2335\/revisions\/2338"}],"wp:attachment":[{"href":"https:\/\/focusandmove.com\/en\/wp-json\/wp\/v2\/media?parent=2335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}